Notice Based on the Act on Specified Commercial Transactions
This page is the disclosure required under Article 11 of Japan's Act on Specified Commercial Transactions. It applies to bookings and payments made on this site, and to add-on services (such as extra nights) ordered through our guest portal (check-in guide page).
- Seller
Tabitime K.K. (旅タイム株式会社)
- Representative
Yili Zhang, Representative Director
- Address
Nishitenma FUKUE Bldg. 601,
4-3-11 Nishitenma, Kita-ku, Osaka 530-0047, Japan
- Phone
+81-6-4708-5887
(10:00–18:00 JST, excluding the New Year holidays)
- Corporate number
9120001218934
- Licenses
Residential Accommodation Management Operator (01) No. F02550
Real Estate Brokerage, Osaka Governor (1) No. 66476
- Price
The amount shown on the booking screen for each property and plan.
The displayed amount includes the room rate, cleaning fee and lodging tax (consumption tax included).
- Costs other than the price
Payment processing fees are borne by us.
Internet and other communication charges are borne by the customer.
- Payment method
Credit card, PayPay, and other methods shown on the payment screen (payment processing by STORES / Stripe)
- Payment timing
Payment is made in full at the time of booking. Your reservation is confirmed once payment is completed.
- Service delivery
The service is provided on the booked stay dates.
Check-in instructions and access details are sent by email before your stay.
- Cancellation and refunds
Cancellations are handled according to the cancellation policy defined for each property type.
Given the nature of accommodation services, refunds are not available except as set out in that policy.
Please see the Cancellation Policy page for details.
- Recommended environment
Latest versions of Google Chrome, Safari, Microsoft Edge or Firefox.
The Japanese text of this notice is authoritative. Other languages are reference translations; in case of any discrepancy, the Japanese version prevails.
Last updated: July 2026